Part-Time Patient & Practice Coordinator

Medical Massage Specialists of Ithaca is hiring a highly organized, resourceful assistant/receptionist who can step in, take ownership, and help keep our growing practice running smoothly.

We are moving into a new two-treatment-room office this Friday and need someone who enjoys variety, solves problems independently, and is comfortable doing something different each day.

This is not a position where you will sit at a desk waiting for instructions. We are looking for someone who notices what needs to be done and handles it.

Responsibilities May Include:

• Greeting patients and helping them feel comfortable and cared for
• Checking patients out, collecting payments and answering scheduling questions
• Responding to emails, phone calls and patient inquiries
• Changing over and preparing treatment rooms
• Processing payroll and assisting with administrative tasks
• Creating, designing and scheduling daily social media posts
• Communicating with physicians, dentists and other local healthcare offices
• Coordinating community events, outreach and staff-appreciation programs
• Ordering marketing materials and office supplies
• Assisting with a wide variety of business and special projects
• Helping patients understand scheduling, payment, insurance documentation and financing options

The Right Person Will Be:

• Warm, professional and confident with patients
• Extremely organized and dependable
• Comfortable managing multiple priorities
• Able to work independently without constant supervision
• Experienced with social media design and posting
• Comfortable learning payroll, scheduling and practice-management systems
• A strong written and verbal communicator
• Excited to work in a fast-growing, woman-owned local medical practice
• Someone who genuinely enjoys variety and taking initiative

Hours and Growth

• Approximately 10 hours per week to start
• Opportunity to increase to approximately 20 hours per week beginning in November
• Living-wage compensation
• Opportunity to grow with an expanding local practice